Whatever you need, our support team is standing by ready to help. Just give us a call during our opening hours and we’ll endeavour to solve your problem straight away. If you’re using Clarity Software but don’t currently have a support contract with us, you can set one up at any time. Just call our sales team on +44 (0)121 248 2448.

Support Desk

Call +44 (0)121 248 2448

Alternatively, beat the queue by submitting your query through My Account

Monday – Thursday:
7.30am – 5:30pm
7.30am – 3pm

Remote assistance

In order for our support team to securely connect to your machine, please download the correct TeamViewer for your computer:

teamview-pc     teamview-mac



Sign up to our support and upgrades service

The vast majority of our clients subscribe to our on-going support service. You’ll receive unlimited phone and email support for every licence holder as well as immediate upgrades to all software enhancements. Stay at the forefront of new features and get the most out of Clarity Software with a support contract, just give us a call.

Please note that there are a few issues that aren’t covered by your support contract. These include software issues that are a result of hardware problems, third-party software or operating system problems and damage to Clarity products.

Find out more about our purchase options

Advanced support

You can choose to super-charge your support subscription by adding extra services such as: report writing and modification, out-of-hours syncs and upgrades and on-site support. Just give us a call on +44 (0)121 248 2448.

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“Our quoting productivity is up by 50%”

With Clarity I have the confidence that our quoting is accurate. Consequently, we’ve been able to increase our margins.

Orlando De Abreu Tali Digital Branding Solutions July 26, 2016

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“Clarity has completely transformed our business”

It was the most complete, all-in-one solution I found – and it’s so easy to use. It took no time at all to train all staff and go live.

Ashley Moscrop Green Graphics June 8, 2017